Ongoing Care & Support for Better Hearing
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Hearing care doesn’t end after your first visit.
Your hearing, your lifestyle, and even your preferences will change over time. That’s why ongoing care is essential. We don’t just fit hearing aids — we help you continue hearing your best long after you leave our office.
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“My experience with Advanced Audiology Institute has been excellent. I’ve been treated with kindness and they take the time to make sure everything is right. I truly feel like I matter to them.”

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“They were incredibly patient and understanding with my young child during testing. They took the time to really figure out what was going on instead of rushing us. That made all the difference.”

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“You probably don't know how important your hearing is until it gets really bad. The Doctors and staff are fantastic. They spend a lot of time educating you what you need to do.”
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“The office workers were friendly and professional. The doctor explained how the test worked and led me through each stage. She explained my results and answered my questions. It was a pleasant experience.”

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“Friendly staff, they spent the time to make sure I was receiving the best option for my hearing issues.”

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“Hearing test went smoothly. Dr. Mindy Rumbo took time to explain the process and what the results meant. I was impressed that she had read the notes from my referring ENT.”
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“Excellent professional service by very response doctors and staff. They solved my left ear hearing problem I had for over a month in 20 minutes!

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“They’re very attentive and knowledgeable. I have been a client/patient here for over 3 years. I feel very heard and cared for.

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“Doctor Heppler is very knowledgeable and very helpful with the hearing aids. I was pleasantly surprised. I did not think I would like hearing aids, but they are wonderful.
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“I took my 80 years old dad for his auditory exam and the technician was wonderful. She was amazing!! Thank you!!”

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“From my initial consultation with Advanced Audiology Institute provider, I already felt comfortable to express my concerns about my need for help in this health issue. I felt his strong sense of professionalism, knowledge and interest in helping me. Thank you … much appreciated, Dr. R. Heppler!”

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“Great experience. Dr. Heppler was very knowledgeable. He understood my condition and informed me in common sense terms what I can expect. Dr. Heppler did a fantastic job in adjusting my hearing aids. Very good patient interaction.”

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“After my hearing aids were adjusted, it made a huge improvement. Now I can hear clearly no matter where I go. It’s been life-changing.”

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“Excellent professional service by very response doctors and staff. They solved my left ear hearing problem I had for over a month in 20 minutes!”

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“My wife and I were/are very satisfied with Advance Audiology. We were professionally greeted, met with the doctor on-time, and all concerns were taken care of.”

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“Dr Barber is wonderful! She took her time with me and has taken care of my issue.
Very nice young knowledgeable person. I recommend her to anyone needing a hearing aid.”

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“Was able to get my hearing aids adjusted. They took the time to clean them up for me. Everyone is very helpful and courteous. Definitely will be coming back.”

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“Very nice receptionist. Dr. Heppler takes his time to answer questions and explains how to use the hearing aid. I’m very pleased with him.”
Regular Adjustments for Real-Life Hearing
It’s common to need multiple adjustments to get your hearing aids exactly right. As you experience different environments — conversations, restaurants, meetings — we make precise changes so your devices perform naturally and comfortably.
We’ll continue refining your settings based on:
- Your feedback and listening experiences
- Changes in your hearing over time
- New environments or challenges you encounter
Help, Repairs, and Ongoing Guidance
Questions and small issues can come up — and we’re here to help.
Whether it’s cleaning, maintenance, or troubleshooting, our team provides the support you need to keep your hearing aids working properly.
We can help with:
- Cleaning and maintenance
- Troubleshooting performance issues
- Repairs and servicing
- Battery or charging questions
- Learning how to use features and settings
Long-Term Hearing Health
Your hearing can change gradually over time. Regular checkups allow us to monitor your hearing and make proactive adjustments so you continue to hear clearly and comfortably.
Even if you didn’t purchase your hearing aids from us, we’re happy to help you get the most out of them.
Schedule Your Next Appointment
Consistent care makes all the difference in how well you hear day to day.
Whether you need a simple adjustment or ongoing support, we’re here to help you every step of the way.
Trusted by patients across Las Vegas
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Audiologists Serving Las Vegas & Henderson, NV
Work directly with experienced Doctors of Audiology who specialize in hearing loss, tinnitus, and advanced hearing technology. Experience Dr. Rhett Heppler’s award-winning hearing care!
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Trusted by 2,000+ patients across Las Vegas ⭐ 5-star rated hearing care clinic
3 Convenient Clinics Across Las Vegas & Henderson, NV
Why Patients Choose Our Audiologists
Our team combines advanced clinical training with personalized care to deliver the best possible hearing outcomes for every patient.
Doctor of Audiology (Au.D.) trained providers
Our audiologists hold doctoral-level training in hearing and balance care, ensuring you receive expert diagnosis, treatment, and guidance every step of the way.

Personalized, no-pressure care
We take the time to understand your unique needs and guide you through your options—without pressure—so you can make confident decisions about your hearing care.

Advanced diagnostic technology
We use state-of-the-art diagnostic equipment to accurately assess your hearing and identify the best treatment options for your specific needs.

Ongoing Support & Follow-Up Care
We’re with you every step of the way—providing adjustments, guidance, and continued care to make sure your hearing solutions work for you long-term.





















